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7S FRAMEWORK was developed by by Tom Peters and Robert Waterman and has been a one of the best models adopted and successful models for organizational effectiveness for over 40 years now.

So where is 7S most effective?

7S model is used to improve the performance of your company or to examine the likely effects of future changes within a company which could occur in situations such as mergers and acquisitions etc.. 7S model could be used to effectively align the departments and various processes. It could also be used to determine the best approach to implement a proposed business strategy.

The key to 7S model are its 7 elements

  1. Strategy
  2. Structure
  3. Systems
  4. Shared values
  5. Skills
  6. Style
  7. Staff

These 7 elements are categorized into “Hard” and “Soft” elements.

Hard Elements

Following are the 3 elements of 7S that are categorized as Hard elements

  1. Strategy

2. Structure

3. Systems

“Hard” elements are easier to identify or define as they can be directly influnced by the management.

Few examples of Hard elements are

  • organization hirearchy and reporting structure
  • Business Processes and IT systems and processes
  • Business Strategy

Soft Elements

Following are the 4 elements of 7S that are categorized as Soft elements

  • Shared values
  • Skills
  • Style
  • Staff

“Soft” elements can be difficult to identify and define as they are motivated and influenced by the culture of the organization. Though Soft elements are very important they can be less tangible as they are not always measurable quantitatively.


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